Berkeley Auto Repair

The Model Garage is the best mechanic experience I've ever had. Every member of the staff I've interacted with is courteous, straight-forward, and honest--I fully trust them to do right be me. They take the time to explain things in a way that doesn't make you feel like an idiot, and as a woman who doesn't know much about cars I really value that and feel like they are trying to do a great job, not just railroad me and talk me into services I don't need.

My car developed a weird and disconcerting mechanical problem - the radiator fan wouldn't stop running - on a Sunday (or course). When I called first thing on Monday morning, Robert answered my call, understood my problem, and told me I could bring my car right in. I did. Betsy was sympathetic, helpful, and offered care rental resources. They repaired the fan situation, did a few other things as part of the Spring-is-Here Special (new wiper blades, windshield coating, replacing tailgate struts), and got my car back to me that same day. Perfect.

Polite reception, clear communication, excellent service, easy to get there via BART. I have used them for years and wouldn’t consider changing.

As always, quick, efficient, knowledgeable and friendly. Couldn’t ask for more.

Excellent automobile service

Excellent repairs on 1992 volvo which needed work. Explained what needed to be done and did a fine job

prompt and professional.

Still excellent! These guys have been maintaining my 2 Volvos and 1 Toyota for over 35 years and keep their high standards for service, promptness and professionalism.

Perfect service, delightfully done, as always.

Great repair service.