Great customer service and ethical. Have been bringing our Volvos here for years and will continue to do so. You may find another garage that might be just a tad less in cost, but you get what you pay for at Model Garage. Don's knowledge includes remembering little tricks of the trade - like opening a gas filler door when the release lever in the car didn't operate. And he did it without tools! Then there was the time that he diagnosed my daughter's Toyota that wouldn't start; he did it on the phone while she was in Virginia with her car. Just amazing.