Here's what I wrote on Yelp - my second review. And I have only written on that site 11 times. Truly, your next car should be a Volvo so that you can truly leverage the smarts, honesty, humor and skill of this shop. They have helped me out of oh so many jams. They troubleshoot like nobody's business, find less expensive parts and pass the savings onto the consumer and even program the Volvo key fobs. I'm a fan and won't use anyone else.