The Model Garage is a special place. First and foremost, they are a trusted resource for me and my family. If our V40 Volvo needs a certain service to run well and be safe, I know they are on top of it and will let me know. Yet I also know they will be honest about choices I can make, say waiting a month on a big service until the timing is better for me so the payment is not burdensome. And price-wise, I know they are charging me an honest amount. Then there's their customer service. They greet me by name when I bring my car in, and offer to back my car out of its spot when I leave. I cannot recommend them highly enough.