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Yes, this IS as good as it gets, many, many years of fantastic service.....we've been loyal customers since the early 80's........I've told many friends it's like someone you'd want to be married to........and just what you'd want for a repair shop, integrity and never a surprise with your bill because of their great communication skills. We've elected to return here many times for service even after we moved from the east bay. Outstanding!
Words Can not express how happy and satified I am with my experience at The Model Garage. These guys went above and beyond for me in every way! They were very down to earth, explained everything to me and fixed my car right away for a reasonable rate. The evening after picking up my car something else went wrong and I was unable to start the car. They drove to me and helped me diagnose my dead starter on the spot. I was stressed about getting to work the next morning so they fixed my starter first thing that morning, picked me up and, got me on my way to work all on time. I could've kissed these guys. They treated me like family and I will continue to use them for all my car needs. Thanks to all the great people at The Model Garage!
Four & 1/2 stars. My housemate recently referred me to Model Garage and I couldn't be happier. I've been looking for honest and reliable service for years since giving up on the dealer for that! Their prices are extremely reasonable and the staff at the front desk are friendly. They're within walking distance to Ashby BART. The minus 1/2 star is for the fact they're not open on weekends and close at 5:25p on weekdays!
They always do a great job, are cost conscious, and fully explain everything.
After four cars, Toyota and Volvo, and 20 plus years with Don and great staff, this is the honest, caring, professional, and fine place to ask for advice and service your car(s). Hands down.
Love these guys and gals - they do great work - I've been taking my Toyotas there for over 20 years!
Don and the team at Model Garage are all professionals. It is so nice to be able to trust my mechanic with my car, and know that the work it needs will be done efficiently and with excellence. Don says "the customer is queen" and offers very fair and reasonable customer service, which is another thing I truly appreciate. Thank you Model Garage for helping old Pickle get up and running!!
For twenty years we were altogether pleased with the service we got on our Volvos. The dealer service agreement on my 2006 Prius having expired, I took my Prius to the Model Garage and their service was better than the dealer's.
Model Garage is still my family's go to garage. It's a great feeling to be able to trust your mechanics, and that's what you get with Model Garage.
Excellent service, very knowledgeable, honest, and efficient.