Everyone there takes great care in servicing my car. This is my second generation car to be serviced by Model Garage, my first was a Volvo and now a Toyota Highlander. I wouldn't go anywhere else. They are honest, knowledgeable, communicative, and on-time. They are happy to give me really detailed information and also make economical decisions. I have never had a complaint or bother with them. The owner Don is not only kind but has an incredible memory for all the idiosyncrasies of past problems, remembering them more clearly than I do myself!