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I think this is a great option/communication tool.
You can trust these guys - we've been taking our cars (all Volvos) there for as long as we've been in Berkeley -that would be close to 30 years, I think - and we've always gotten trustworthy advice and service. It's one of our most treasured and appreciated neighborhood businesses.
Always pleased with their service. I believe my 28 yr old Volvo continues to run due to the TLC of the mechanics and owners of Model Garage!
Absolutely the best garage ever used.
Thank you so much for your kind words. Don
These guys are excellent - took them almost no time at all to diagnose my Volvo's problem, and they fixed it same day. The staff are easy to talk to, and really have their act together!
I've tried several other garages for servicing my 02 XC and nothing compares to Model Garage for quality of service in terms of price, ease of communication, willingness to get you in quickly for emergencies like headlights going out, warning messages,etc. and friendliness. Previously I was very happy with Oceanworks when I had a Honda and regretted leaving when I bought my Volvo. But having found Model Garage I would certainly buy another Volvo or even Toyota to stay with them.
Superb example of a local business. It couldn't last without treating the clientele well, and they do just that.
Thanks for the good words, Phillip. Don, Gail, et al