The very best part of Model Garage is Doreen, who is a kind and thoughtful woman. I brought my 2016 Volvo S60 in for what I thought was just a simple belt adjustment, but in fact, the mechanics found a LOT more work that needed to be done. It was expensive, but Doreen spoke to me so clearly and compassionately, it didn't hurt as much as it might. She stayed in touch with me daily while my car was in the shop to up-date me on the progress. She is a fantastic employee!! (Robert, too....)
Dear Julie, Thank you for your kind words! We're glad Doreen provided you with exceptional service and made your experience as pleasant as possible. Customer care is our priority, and we appreciate your trust in us. If you have any further questions or concerns, please don't hesitate to reach out to us at (510) 540-5899 or [email protected]. We look forward to serving you again! -Robert
- The Model Garage