it was my first time, so good! thorough, communicative, clear, and transparent. appreciate the place being nearby, independent, dog-friendly. i brought in a car that needs some fixin’ (i want to ultimately take this 2008 toyota yaris farther on the road) and Ernesto was really open and transparent about all the fixes. we’re going in stages now as money and time are slim (i’m a non-profit professional with not that high of a salary) so knowing i can come in over time and getting an appointment the following week to start working on it was really relieving and gave me peace of mind. i liked how everyone acknowledged me and the dog i’m caregiving and other guests seemed kind too! the dog finally plopped down laying on the ground which i think is a good sign she’s relaxed :) thank you everyone!
Hi Hải, We're delighted to hear about your positive experience with us at The Model Garage! It's great to know that you appreciated our thorough and transparent approach, as well as our convenient location and dog-friendly environment. We understand the importance of working within a budget and are glad Ernesto was able to provide transparent recommendations based on your needs. We're here to support you in stages as we work on your Toyota Yaris. Thank you for trusting us with your vehicle, and we look forward to continuing to provide you with top-notch service. If you have any questions or need further assistance, please don't hesitate to reach out at (510) 540-5899 or [email protected]. -Robert
- The Model Garage